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Is Ngage’s Chat Selling Your Leads?

To not bury the lead (sorry for the pun): yes, Ngage is funneling leads who contacted your firm through their Chat product to other law firms through one of the Internet Brands lead buying products. It’s a combination of gross business practices, simplistic technology, a horrible user experience and creates very angry consumers and lawyers....

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How To Automatically Get Source Information Into Clio Grow From Form Submissions (WordPress)

Law firms that use Clio Grow as their intake management system may not be aware that it is possible to automatically get source information from form submissions into Clio Grow if you’re using WordPress as your CMS. The benefit to passing source information into this extremely popular legal intake management software is massive. By doing...

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Call Tracking or No Call Tracking – Choose Wisely

When a law firm starts an engagement with our marketing agency, we always setup our reporting and infrastructure. This includes call tracking. We communicate the value of this during the “sales” process. I like to think it’s what makes our law firm marketing services more attractive than the competition’s. Once this setup has been completed,...

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