All Post

AI and SPAM team up in Alabama and beyond…

It started out with a single odd GBP profile… and then we saw an in-house marketer posting on a private social page about a very similar profile, 600 miles away…  and then another agency… and then three more firms complained of the same GBP pattern in different markets across the US. Alexander Shunnarah Trial Attorneys...

View Post

Google Asserting Ownership of LSA Client Intake Recordings…

I’ve been around Google for a long time… this is one of the Top 3 most concerning things I’ve ever seen coming out of Mountainview. In a quiet email announcement sent out to LSA advertisers, Google asserts that they have full access to use at their own discretion any content contained in a Local Services...

View Post

Why Unlimited Vacation Policies Don’t Work

Well, enough time has passed that I’m happy to share the results of Mockingbird’s experiment with the ever favorite Unlimited Vacation Policy.  In short it sucked and I had to rescind it.  We’ve regressed (kind of) back to that corporate, earn your vacation over time and use it as you see fit within the constraints...

View Post

WP.org vs WP Engine

Many of you have undoubtedly heard something about the brewing fight between WordPress.org and WP Engine, so we wanted to take a moment to put everyone at ease and let you know how this will or will not impact your Mockingbird hosted websites. Mockingbird has been hosting our websites on WP Engine since 2017 and...

View Post

What to do when your Agency is Purchased by Scorpion

GNGF Bought by Scorpion Well – the rumors from 2 weeks ago turned true… last week, Scorpion purchased digital legal marketing agency, GNGF (or Get Noticed, Get Found for those of you in the game for a while.)  There’s been online forum chatter amongst their clients as to what this means. I’ve talked with 4...

View Post

Fuck Google

So let me start with… this isn’t my post. It was sent to me in response to some of the recent posts I’ve made about how Google has evolved both their PPC and more recently, their LSA tactics to deliberately squeeze more money out of advertisers without adding any more value and obfuscated those moves...

View Post

Tony Colleluori Taught me to Love Lawyers

The first time I ever met Tony, he interrupted and upbraided me in front of about 400 lawyers at a New York Bar Association event. I just learned from Jeena Belil’s Facebook post that Tony died and I write this hoping that one day his sons might come across this post. I don’t write blog...

View Post

Is Ngage’s Chat Selling Your Leads?

To not bury the lead (sorry for the pun): yes, Ngage is funneling leads who contacted your firm through their Chat product to other law firms through one of the Internet Brands lead buying products. It’s a combination of gross business practices, simplistic technology, a horrible user experience and creates very angry consumers and lawyers....

View Post