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Is Ngage’s Chat Selling Your Leads?

To not bury the lead (sorry for the pun): yes, Ngage is funneling leads who contacted your firm through their Chat product to other law firms through one of the Internet Brands lead buying products. It’s a combination of gross business practices, simplistic technology, a horrible user experience and creates very angry consumers and lawyers....

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What the Sunsetting of Google’s Universal Analytics Means for Law Firms

Mark your calendars: on July 1st, 2023 Google will stop registering data with Google Analytics version: Universal Analytics. (Note if you are using Google 360 – you have till October 1, 2023 to make the switch.) While it’s not time to panic (yet), there are very very significant changes coming – primarily around an increasingly...

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How To Automatically Get Source Information Into Clio Grow From Form Submissions (WordPress)

Law firms that use Clio Grow as their intake management system may not be aware that it is possible to automatically get source information from form submissions into Clio Grow if you’re using WordPress as your CMS. The benefit to passing source information into this extremely popular legal intake management software is massive. By doing...

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Webinar: Advertising with Christian

Webinar Wednesday: Conrad Saam in Conversation with VP of Services Christian Swanson about Advertising. Webinar recorded on Wednesday, January 19th Join the newsletter to be notified of webinars, podcast episodes, and much more!  ...

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FindLaw WordPress Websites: A Cynical Middle Finger to Their Clients

FindLaw has a history of tying up their clients in contractual and technical knots, so I shouldn’t be surprised at their latest technical entanglement. I’ve been quiet about FindLaw for a few years now. The tales of their dirty tricks have faded: registering domains to themselves, overpriced social media tools, data hijacking, the delightful linkselling...

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Is the North Carolina Bar Killing Google’s Local Service Ads?

The North Carolina Bar has Google’s new ad unit – the Local Service Ad squarely in their sites, and frankly, I’m surprised it’s taken this long.  I’m not suggesting this is the right move, just that I was expecting a reaction earlier (and probably from Florida). The Bar’s beef?  The routing and recording of the...

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How To Integrate HubSpot With Clio Manage

HubSpot recently released an integration with Clio Manage! You can find the integration within HubSpot’s marketplace. This is fantastic! For those who aren’t familiar with HubSpot, they are on a mission to help companies simplify their tech stack and become the “Hub” for all of it. No, seriously. All of it. We are on a...

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Why You SHOULDN’T Start a Law Firm Podcast

82% of podcasts fail. If you are thinking about starting a podcast to market your law practice, stop. Don’t do it. And stop listening to marketers who don’t know what it takes to not only produce but to start and grow a successful podcast.  Let’s face it – if you are reading this post, you...

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